I would definitely give zero stars if…
I would definitely give zero stars if that were possible! I ordered a 3D printer, and there was no information at all about the delivery time. I emailed them to ask when it would arrive, and a couple of days later they replied, saying that standard shipping would take around 40 days, and that if I wanted it sooner, I would need to pay for air freight. I accepted the 40-day delivery, which meant I should have received the printer around 1–3 July. A few days before 1 July, I emailed again to check the shipping status. This time they told me that standard shipping would not even ship until mid-July and would then take another 4–6 weeks to be delivered! They also said that air freight would ship on 3 July but would still take 2–3 weeks to arrive. I honestly don’t know what planet these printers are being shipped from if delivery takes weeks after they have supposedly been shipped! In the end, I cancelled my order. After countless emails, I finally received my refund 10 days later. Very disappointing experience.