Original Xiomi HIMO 20' c20
Rocky start to order, I did not like how the card payment verification checks are done, asking for photographs of credit cards seemed dodgy, I had to speak with my credit card providers fraud department before proceeding, and will still keep monitoring as I'm still not confident of legitimacy of this. After a couple of e. Mails with customer service, which I had some difficulty with responses the ebike was despatched. I was pleasantly surprised how quick the delivery was in the end. Although not used bike yet has arrived through Ups in good condition and looks to be as advertised. Shame UK adapter plug for charging was not with bike it came with European one. Excited to get out and about. With some small improvements to communication, and payment processTomtop warehouse could achieve excellence and prevent some of the poor reviews and mistrust they receive.
