Eagwoo Glasses on Aliexpress
This is about the Eagwoo Glasses seller on Aliexpress. I bought a ski goggle insert with varifocal lenses from them providing the usual eye test figures. This is one of the items they routinely advertise. The insert arrived fairly quick. When I checked it, I noticed that they had chosen the transition from near vision to distant too high, i.e. I had to lower my head to see into the distance clearly. I made a mistake of questioning it with Eagwoo Glasses through the Aliexpress message centre. We did not get anywhere. They admitted that they - Eagwoo - do not have much experience with ski goggle insert lenses and they do not have any ski goggle in the lab to determine and check the correct lens production. They suggested I could buy another pair or I could buy single vision lenses at an extra price. A refund was not offered and declined. When I started a dispute with Aliexpress, their very short dispute period had finished and I am left with a pretty unusable pair of ski goggle inserts. When dealing with Aliexpress sellers do not use the message centre. GO STRAIGHT TO DISPUTE!!!