I’ve loved Sintra since day 1, now I’m done.
I’ve loved Sintra since day 1 and have been an early adopter. That being said after renewal they forced switched my account to a credit system where I don’t have nearly the level of capability anymore. They didn’t notify us ahead of time. They didn’t offer us a cancellation nor refund for the remaining time. They didn’t do any of the normal correct ways to implement a change with your customer base. After reaching out to customer support I was met with zero support zero care for the customer and zero sorrow for truly upsetting a loud voice of support for them. Because of this I can no longer recommend them I’ve moved my clients from their platform to alternates like marblism and advised others how we can replicate with better ai models. I’m very disappointed in the direction this company went, the bait and switch they pulled and frankly feeling a bit scammed at this point by literally changing the entire platform from what I bought and supported to something completely different and much less effective. TLDR run from this scammy company