Bad Response
On April 3, 2026, I needed to use Medical Alert to call for an ambulance. The first time I pushed the button and the second time I pushed the button, it said 'all operators are busy'. The third time I got through and they did send an ambulance to take me to the hospital. I am glad I was able to call three times. If I'd only had one chance, only God knows what would have been the result. I called the company and talked to a supervisor. She was no help. Someone called me from the Company last week. They were no help either; they could not explain the delay. I will find a company that answers the call every time.