Ordered a phone battery on 8th Nov
Ordered a phone battery on 8th Nov, no receipt received for my purchase, luckily I made a note of my order number, contacted MobSpares on 17th Nov as order hasn't arrived, given Yodel tracking number, it says "With Sender", apparently my order shipped on 11th Nov. Contacted Mobspares again on 23rd, still "With Sender", MobSpares say it's on a flight. Asked to cancel order but no response, today is 25th and still "With Sender". Gave up waiting for the battery to arrive and ordered from another supplier. Battery actually turned up on 28th Dec, 20 days after I ordered it, so I've given an extra star. MobSpares I suggest you give a more accurate estimated delivery date and keep your customers informed, at the minimum you should acknowledge the order by sending a receipt.