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美国

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www.yoins.com

Helpful customer service

Helpful customer service! I've live chatted with two different reps. Some of my order was placed on back order with no forseeable restock date for some of those items. So, I cancelled a few and they shipped the rest that had become available since I received the first portion of my order. Tonight I talked to another rep to find out about the "refund process": 7-14 business days if using credit/debit card or 2-3 if using PayPal. Other than these minor inconveniences, I'm satisfied with the quality of the items I HAVE received & the shipment time was fast. Will be buying from this company again.

2019-03-28