I hesitate to give five stars for anybody...
Especially since I've only used them once. But they were nice, professional, and the shirts impeccable. I made a design and sent it to them via the (pretty good) website. I wanted to do something slightly out of the box and after a couple conversations on the phone, they took my design, my requirements (# items, sizes, cost, etc.) and wishes/hopes for the shirt and said "ok, we'll work on it". Two days later, they came back with an excellent design, said they could fill the order as desired, and at a price I needed. We iterated the design a couple more times and I had the shirts in less than 3 weeks, from first contact to receipt. My friends love the shirts, btw.