Exteremely Bad uptime
I have been a fan of viewqwest residential plan for years now. months ago i started a lan shop and got viewqwest sme fiber plan. to my dismay, they do maintainence around 2am on a weekend and not having backup, hence we get cutoff from the net. my shop operates 24 hr and in 5 months they have had 4 maintence and leaving me hanging. the account manager told me that viewqwest promise 99.9% uptime and not 100% and they dont allow me to downgrade my 1gbps plan so that i can get another service provider. they are just bad. sigh ';..;'