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João Teixeira de Sousa

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Antelife

order if you know how to repair or pray!!!

I bought a kingzone N1 but the problems started to mount a few months later. First, I have to calibrate the GPS a million times. Second, the phone just turned off out of no where, again and again and again. And finally, the SD card became useless since the phone, though it an read, it does not allow me to save anything on it, only allows me to save between the two partitions in the internal disk that came originally. Costumer service solutions: first, instructions to reset the phone, second, repair it locally at my own expense, thirdly, send it to china at my own expense but does not guarantee me that the phone will not be retained in customs. They send the phone from a Spanish warehouse and yet they do not allow me to send it there.... My order is # 800078578. After my initial post, I already send my phone to repair to CHINA more than two months ago now. I was asked to pay 50 USD to repair for damage I didn't provoke and all this happened more than one month ago. Keep asking for when are they going to send me my phone (I did the payment) and they just keep responding, it will be ready soon. What a shameful company, maybe in China we can do whatever to your clients but in Europe if you don't return a damaged good to your client in one month you have to return the purchase value to your client. Too bad you can't give zero stars.

2016-01-12