Need app improvements
My provider did a good job, helpful, knowledgeable. The app really needs help. It is the only way to access Mindbloom now, so this is important. When I use the app, it is not clear what order to do things in, what can be skipped, how to make up missed recording of actions. What do you do if you complete a session without remembering to record it and have to make up the recording later? I wasn’t sure what “session” meant, thinking maybe it was with a mindfulness guide instead of the actual medicine dose. How is a “medical team checkin” different from a “video consult” An instruction sheet would be good, with definitions and a timeline. Right now my app shows “conclusion” after session 6, when I have paid for 18 sessions. My clinician explained some of these things. Turns out that I didn’t need to talk to him before ordering the next vial of medication from the pharmacy, but that should be available in an instruction sheet or a transcript of the clinician visits, like almost all patient portals have now. I like the program, but the interface needs help.