Disgusting customer service and no order or refund
Disgusting customer service, does not answer telephone calls or honesty reply to emails. The company is a scam. I bought a vape from them and it never arrived, DPD said they delivered it Order no. 42285 was delivered at my address and left on my door step on the Tuesday 5th March 2019 at 11:45am, This day I was at work and never received a txt message (as I usually do from DPD) so when I got an email to say it was to be delivered today, in my break I tried to get back home in time for this delivery from DPD and when I got home I thought missed it and thought the parcel was back with the driver but when I checked my emails today it shows that the parcel was just left on my door step, I had checked with my neighbours and no-one has seen it so it clearly means this Parcel order has been stolen. I did not request this from this company and did not give any DPD any instructions to do so. I have made contact with DPD and they have confirmed that the delivery driver was wrong to do this an advised me to contact the everyonedoesit.com, i did and made 20 telephone calls, left messages and no one responded. I sent 10 emails and eventually I was asked if I want another order sent out I refused and asked for a refund of £144. This refund I had never received, they have not taken responsibility for any of this and they have also lied when they said I would be paid a refund in 48-72 hours this has not happened. So I have no order and no money. I would never buy from this company ever again! In fact I am going to report this to trading standards as they are withholding my money.