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Alfie L

英国

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Powkiddy

Defective item - still waiting for refund

Device arrived on time, however was defective (console didn't turn on). Returned the device (posted back to China) and it was delivered 1 month ago - I sent it via tracked mail. No sign of my refund. Customer service just replies with "we're checking with the warehouse" which is a poor excuse. Order# 42876OK.

2025-09-05