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uwdress

Do not purchase from this company

I would like to help others avoid what I have experienced with this awful company. I ordered a dress for my best friends wedding in May. I wrote in the notes to specifically not charge my card if I could not return. They then offered me custom sizing. I took my measurements sent them out and was very excited to receive my dress. The moment the dress arrived I knew something was up, being that it was in a cheap plastic bag! A dress of that price should not be sent in a cheap bag without a garment bag or hanger to prevent wrinkles, so I immediately knew something was up. I opened the bag and the dress was not even wrapped in tissue and extremely wrinkled. It looked way different than the picture and absolutely huge. I tried it on and it was awful. I emailed them immediately with my dissatisfaction and was told I needed to take s picture in the dress (creepy). After taking pictures they told me I would have to go to my local post office and find out how much it would cost to ship back and then tell them the price. Super sketchy! I then looked them up and found this site with all of the same complaints! This company is disgusting. They then told me to keep the dress and they would refund me $25, mind you I spent nearly $100! Sending it back is going to cost me more than it's worth! They have been cheating customs and "marking down the price rate" as they told me in my email when I addressed the fact that the "100% polyester dress" was marked "$30" value on the customs sheet. I would like to join others on shutting this company down.

2016-02-18有帮助 1