Avoid!
I've tried contacting the Company for any information on my pending flights, and there is zero feedback. It's contributing to stress and anxiety, and potentially to additional cost. Avoid this company! Edit: one star remains, but I would advise people to use email rather than phoning them. Yes, it takes a bit longer, but if you can repeat your emails daily or every two days, you will get a reply within a fortnight. Use Paypal to pay for flights (if you must travel with them) and take on insurance.