Good Customer Service, Poor Customer Experience
The only reason I am giving this 2 stars rather than 1 is the speed and efficiency of the Customer Service representatives. However, their speed of service is likely due to the Transaction Fees that they collect to fund having higher numbers of customer service representatives. Whilst I cannot criticise the speed of response, the verification process - certainly around PayPal - is bad comedy. They expect a picture with photographic ID, plus a Selfie holding the same, plus proof of the payment card used (even though PayPal is meant to remove this need) and there is absolutely no justification for this. I was told if I didn't want to have to undergo this verification, I would need to make a direct bank transfer payment to them - how exactly this is meant to be more secure when it bypasses money laundering laws, I do not know - and whilst I can understand this being pedaled, it should be made clear at the point of ordering. As such, I cannot recommend this site, nor would I recommend it to my friends. There are better sites that charge similar amounts but with a way better buying experience; I tried this site on a whim. Whether I'm "lucky" in terms of all previous buying experiences I have had living in the UK, this site was truly a very, very poor non-buying experience.