Unresponsive, False Claims, and Lousy Experience
I can confirm what the majority of other reviewers have said because my experience has been similar. The company is totally unresponsive. It's website says "We are unable to respond immediately due to a large number of inquiries. But we will definitely reply to you within 24 hours." That is a lie. They also claim to provide live chat and telephone support. Also a lie. They claim their boots are made in the USA but they ship out of China. Do yourself a favor and DO NOT BUY ANYTHING FROM THIS COMPANY!