Three orders all cancelled without explanation
I have now attempted to purchase Omni Slim from Gundry MD three times, and three times my order was cancelled and refunded without any request from me. Not once. Not twice. Three times in a row. The first cancellation came out of nowhere — no explanation, just a refund. I gave them the benefit of the doubt and reordered. The second time, I made the mistake of asking to opt out of their auto-subscription. Apparently that's not allowed — there is no way to purchase this product as a one-time buy without being locked into a recurring subscription. When I pushed back on that, my order was cancelled again. Predatory? You decide. The third attempt ended the same way — cancelled and refunded, no communication, no reason given. I don't know whether this is a deliberately broken system designed to funnel customers into subscription traps or simply a company whose e-commerce operation is so dysfunctional it can't process three consecutive orders from the same customer. Either way, the result is the same: I still don't have the product I've been trying to buy, and Gundry MD has wasted my time repeatedly. A company selling health supplements at premium prices should be able to do better than this. If you're considering ordering here, be prepared for the possibility that your order may simply disappear — and that getting a straight answer about why will be harder than the purchase itself.