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SAMUEL

中国香港特别行政区

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Golfsavers

Absolutely Disgusted!!!

Our bookings through Golfsavers at Pinehurst Golf Contry Club, Bangkok on 26th March was for two players. The tee time confirmed with us on the internet was 7.36 am. When we arrived on that morning at 7.10am, we were told that we could not tee off on account that we were just two balls. The reason was that it was saturday and there were a lot of bookings so we needed to pair up with other players. We had no problem with pairing but we had to wait till 10.20am to start our play. The staff at Pinehurst were rude and unhelpful. The over management seems to be unprofessional and uncaring, probably due to the fact that they had a lot of business. When confronted with why we were left unattended at one corner, one of the marshals said that it was not their problem but that Golfsavers should have warned us of such situation during the weekends at Pinehurst; he said we should not complain to him but to Golfsavers! We could have booked elsewhere on that day only we knew or were advised better!

2016-04-05已认证