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Marco Tierno

意大利

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Gameholds.com

Very bad customer service

Today I tried to buy a Xbox live gold membership prepaid card and after a while an automatic email replied that due to security issue my order was cancelled! Yes but in the main time my PayPal account has been debited and this is stealing money , not good. They replied that I will be refunded but why should I trust those people if they don't trust their customers ? Furthermore this is a waste of my valuable time, why don't you call me or write me to check the security of the transaction? It is mandatory on the order leave phone and email address to contact the customer why don't do it ? I repeat I don't trust these folks and I strongly suggest to waste your time.

2016-04-22有帮助 1