Staff understanding of people's experience of their site , very responsive to people's concerns
I understand is only men that pay to access the site, and women get a free pass. Maybe its time to change that policy, if they are paying to come on the site, they will not want to sit on the site for ever, saying that is where they feel safe, and their well-being, due to past fears or some trauma in their past lives. The purpose of the site is to forge friendship and connection and explore if that is worth giving it your time and effort to take it off line and meet in the physical space. But all the women wants to do is just sit on the site and say conversations is what helps them connect, and they prefer to do it behind the screen than explore it outside off the screen. They are killing your business with those kind of attitudes