Some problems, partially solved...
UPDATE 11.11.21 : They refunded half payment for the issues I experienced. Better than nothing, I improved the review from 1->2 stars. Trusting a colleague's recommendation, I bought the Lifefime Data Recovery Pro without first evaluating the product trial (my bad). I installed it on my Windows 11 Laptop and every attempt to use it caused the software to crash. A few hours after payment, I formally asked for a refund (which on the site seems, in a deceptive way, to be placed as Satisfied or Reimbursed formula), but the support has started to gloss over any of my refund requests by asking me for a series of screens, tests, informations. I replied that I didn't solve anything, not even uninstalling and reinstalling the software 30 times, but at that point they asked to do some shared screen sessions with their Chat support, showing my PC data to recover and private stuffs. Having understood the trend of the thing, I preferred to leave it alone, but I would like to point out to avoid relations with this company, since they have no shrewdness in distinguishing a customer who has recovered the data with their software and then tries the refund route, by those who, LIKE ME, have simply had the misfortune of not being able to use their application. There are alternatives to their products and with less outrageous after-sales services than EaseUS ones. See you never again!
