HIGHLY UNRECOMMENDED: Terrible Service and Unreliable Hosting
We have a business hosting package with Sinohosting therefore we expect that server uptime will be close to 99%. However, they suspended our account completely for 3 days, claiming we had an overdue invoice, which the invoice number didn't match anything we'd ever been charged for. It took three days for this to be resolved, resulting in our business to suffer rather severe damages as our entire platform was online - we WERE paying for a business package, right? Their customer support defaults to two guys in India, who will only send you standard replies along the lines of "we've received your request we'll get back to you soon". Its almost as though nobody actually works in their Hong Kong office. In the past, we'd also received PHP memory errors as they limited accessible memory to 32M !!!! How can hosts even do that anymore? I would highly recommend avoiding choosing Sinohosting unless you want to risk having your website down for days and dealing with the frustration of nobody answering phones at their offices in HK or Shanghai and not being able to control your domain or website. HIGHLY UNRECOMMENDED.
