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Marcus Patrick

英国

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Uk Banggood

6 weeks of waiting and still can't get a refund

Really disappointed. Pc ordered on 15th December, still waiting on 2ñd February. Contacted customer service via chat, told to check with my local post office. When I inputted the tracking number, it's actually Parcelforce who are the courier and they have no information on it. When I called to talk to someone, not in the UK, he accused me of using 'Rhetoric', which really didn't calm my mood, was told I had to wait another week to claim a refund and then it could take 14 days to get the money. I won't use this company again.

2021-02-02有帮助 2