Customer Service is Nonexistent
I have been a Dinnerly customer for years and it helps a lot with meal prep for my family of five. However, it seems like the company has scrapped any type of customer service. Our meal kit was *not delivered* one week and the tracking information confirmed it. I reached out to customer service. No reply. Replied to the ticket created. No reply. Created ANOTHER ticket. Still no reply. It has now been 10 days, and I have yet to hear back, which is more than enough time for customer service to respond. I cancelled my service because if I have issues in the future, it seems like it will be impossible to get any assistance.