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BERNHARD

澳大利亚

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flextailgear.com

Flextail doesn't understand the meaning of Good Customer Service! Avoid this company if you can!

Customer Service is really bad. Their packing department forget to pack 1 item. When I ask for missing item on the shipment, no one reply. Sent another messages, someone finally reply after 10 DAYS! To make the matter worse, they still dare to ask for photo of all the item they sent (which are a lot of work on my side because I order lots of item and it has been 10 days since I receive the shipment). What for? Just to prove the mistake of their packing department?

2023-07-08有帮助 2