WARNING
WARNING: DO NOT USE AMERISAFE MOVING SERVICES—THIS COMPANY IS A SCAM! I have never in my life dealt with a company as dishonest, predatory, and downright vile as AmeriSafe Moving Services. If you are considering using them, RUN in the opposite direction unless you enjoy being lied to, scammed out of thousands of dollars, and left completely stranded without your belongings. I booked a long-distance move from Philadelphia to Florida. I spoke with Dean Rodriguez, who initially came across as polite, professional, and helpful—until he got my money. He swore up and down that my total price was final, with absolutely no hidden fees and that my belongings would be delivered on March 17-18. He even assured me that there was plenty of space on the truck and that I wouldn’t go over my quoted price. I trusted him. That was my first mistake. Moving day comes, and guess what? The movers show up and immediately tell me that my quote is completely meaningless. They refused to load my things unless I paid them an additional $2,000, on top of the $1,000 I had already paid. When I called AmeriSafe to demand answers, I was transferred to Taylor Hamilton, the most condescending and disgusting excuse for a "customer service" representative I have ever encountered. When I told her that I had been blatantly lied to, she did not care in the slightest and told me, “That’s not my problem.” I told her I wanted to cancel, and she mocked me, and told me to ‘enjoy my f*ing move’ before hanging up.** But it gets even worse. When I looked at my contract, in the small print the March 17-18, dean sold me says "estimated" -- so they could cover there back. But Dean forgot to mention this when he was scamming me on the phone. I told him I would be arriving in Florida the 17th and he told me in order to have the items there by that time I would have to have them picked up the Thursday prior, this was the whole reason I traveled to Florida on those dates—to be there when my belongings arrived. When I called to check on my delivery, I was told that my things are still sitting in a warehouse in New Jersey—1,500 miles away. Nobody can give me an answer on when they will be delivered. I had no bed, no clothes except what I was wearing, and had to go buy a blow-up mattress just to have somewhere to sleep. AmeriSafe Moving Services is a fraudulent, predatory, garbage company that exists solely to scam and exploit people. They lie, take your money, and abandon you when you need them most. Their entire business model is based on bait-and-switch tactics, emotional manipulation, and extortion. If you care about your sanity, your money, and your belongings, DO NOT USE THIS COMPANY. They should be shut down and investigated for fraud. I will be reporting them to every consumer protection agency possible, and if you’ve been scammed by them too, I encourage you to do the same.