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Robyn

美国

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ResortPass

I booked at Westin…

I booked a resort pass for the Westin Inn in Hilton head South Carolina. Nowhere anywhere does it say the pass is only valid from 9 AM to 5 PM. I tried to go in and use a fitness facility, which is included at 7:30 and was told I cannot use my pass. I tried to get a refund because that was not disclosed and I was not able to do so. This is very deceiving and I would not recommend utilizing this because all of the details are not disclosed and then they don’t want to own up to the misleading information or lack thereof.

2026-08-10