Friendly, helpful booking staff
We saw a CroisiEurope river cruise advertised for the Guadalquivir river out of Sevilla for a good price and Flights and Packages was the booking agent. Ankita was our contact and we found her very aimiable and efficient. It is the first time we have used both the cruiseline and the booking company. As we live in southern Spain, we wanted to make our own way to the ship, Antika sorted this for us without too much trouble. We booked only a short time before travelling, which may explain the rather hurried payment process, but we found it a bit unusual not to get a formal invoice detailing what was included, prior to having to pay, resulting in several more phone calls to clarify certain aspects. We are regular travelers and have favourite travel agents we have used over the years. The river cruise we booked was exclusive to Flights and Packages. I doubt we will use them, nor cruise with CroisiEurope again.