First time ordering contact lens
First time ordering contact lens. They came in a timely manner. When they came and I opened the bottle to try on, I was so confused! The wrong stickers were on the wrong bottles with the wrong colours. Luckily I can ready some Chinese to know the colours are wrong. They didn’t send what I ordered - one pair prescription and one pair no prescription. Instead they sent both no prescription. They also kindly gave me a free gift of a Hazel/brown colour….but both had prescription! But I can only use one in one eye and not the other so it’s useless to me. I’ve emailed them on 24th June and asked for my prescription lens as ordered to be sent to me. No response, chased by email on 1st July, now 5th of July and no response yet. This first impression is not a good professional one, especially as no response to my emails.
