Incompetent
I have had an account at tiket.com for a while, but never used it until yesterday when I tried to change my password and got caught in a website loop that kept asking me for new password info even after I inputted it and tried to save. I complained to customer service and was told that my email address (username) was not registered at the site. To confirm the foolishness of the reply, I signed in to the site using the very same email address and my password—my old password of course. I was logged in of course. I wrote back to customer service to tell them how wrong they were. They have not responded since. If tiket.com is this incompetent with its own site, why would I ever trust it with my money for the purchase of tickets? No way.