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Gadgethyper

The good, the bad and the great.

Very short version: Decent prices, great customer service (service provided by Emily from GadgetHyper) Normal version: I have ordered the "Flydigi Vader 5 Pro Wireless Charger Dock Bundle" the 4th of July, and received it the 15th of July 2026. The 11 days of transport/handling is expected when shipping from China. When testing the product, i noticed half of the LED's on the docking station did not work. The controller itself works as advertised, and all the functions but the front lights on the dock was working as well. On the same day i received the bundle and tested it, i contacted GadgetHyper's support department regarding above mentioned issues. Here i was kindly greeted by Emily. Emily made great reassurances in their mail, and asked for further details/video of the issue for issuing the correct solution. After sending the video, i got informed it was most likely en hardware fault, and they would like to send an replacement. The time it took for resolving the issue with Emily was roughly two days, which in my book is incredibly fast when dealing with warranty/product issues. The shipping time for the second dock was from the 16th of July to the 23rd of July, a total of 6 days. Looking at the whole ordeal, i can only say that i personally like the pricing, and very much like the assistance provided by Emily from GadgetHyper's support team. It is annoying the first dock had issues, but that is not GadgetHyper's job, that is the job of the QA team of Flydigi. With that said, the Flydigi's After Sales team quickly acted with Emily, so i have no issues with Flydigi. I would like to offer my praise to Emily for assisting throughout this experience with their customer service.

2026-07-30