Impossible incompetence and dishonesty. Support another business.
Who knows if the pants would have been nice? After 31-May purchase, incorrect tracking details via multiple couriers, and wrongful claim of delivery on 15-June, I wasted the next 3 months drowning in 30+ moronic emails auto-replied by brainless bots that refused to take accountability for any part of a customer service resolution. Even after I had to fight to get their couriers to provide written evidence of loss on 1-July, BuddhaStone still refused to respond and I was left to file an official complaint with consumer affairs, whereby my bank issued a mandatory chargeback request. Please, just support another business, with honesty.