It doesn't get any worse that this
Booked on Monday and tried to re-confirm my reservation with the Hotel first later on Monday and again on Wednesday. The hotel has no record of my reservation on either day. I have since emailed hoteling.com 4 times and called them twice. Each time they have a different story - first it was that it may take 72 hours for the hotel to get the reservation, then it was that the reservation is in the name of a third party supplier and will not change into the customers name until 48 hours before arrival. Been told they sent off for the confirmation number and they'd call the supplier and get back to me. But they haven't. I set them a target for end of day today to get this straightened out or I will need them to cancel the reservation and refund my money so that I can make reservation with a service that actually delivers what they sell. Thus far, this outfit has been nothing but ridiculous and incompetent. A hotel reservation is not rocket science and should not take several days to confirm. We'll see if they manage to pull this around but I am not holding my breath at this point. Will probably end up paying more than I would have had I booked with a competent provider in the first place.