Incompetent and untrustworthy
discovered by chance that agoda had NOT placed my booking with the hotel. I could have turned up with no accommodation. When i spoke to the hotel direct they told me this happens a lot with agoda. They were also offering breakfast as a paid add on for this hotel and the hotel does not offer breakfast. Agoda placed this booking through booking.com so did not have a booking arrangement with this hotel. Avoid at all costs