Slimy Travel Website Leaves Me Hanging "High and Dry!"
So I booked a hotel reservation with Hoteling.com on May 10th in Palm Springs, CA. for Oct. 7-10 which is 100% booked in the entire area for many miles around for the music festival that weekend. My 1st "red flag" was that I never received a confirmation email from Hoteling.com, although I fully paid for the reservation with my AMEX card at the time of booking. It was only after I called them a couple of times directly, cajoling them to send me a receipt that they sent confirmation at least 24 hours later. Confirmation didn't even note which card I used to pay. Feeling a bit uneasy I called the hotel and they validated that they had a confirmed reservation for me. Things are okay at that point. Right? Wrong! I tried to click on their link a couple of days ago and was directed to a page which said they'd declared bankruptcy on July 15th with no guidance posted on how to recover my money. WTH?! Then I ran across this website with all of the horror stories. Glad I did. Called the hotel today and found out Hoteling.com cancelled the reservation back on June 2nd without notifying me and no signs of the money I paid, as the hotel never received. Now I'm out of $478.01 due to these slimy business practices. I'm filing a dispute with AMEX to attempt to recover my money. But status is up in the air.