worst company i have ever dealt with
every order i seem to have delivered to my work address either get lost or delivered late. you are advised on the email you will get a response within 24 hours. 3 days later!! then you get a poor response that doesn't help the situation. the last delivery i had never come of the couriers van and was eventually re sent out. when i re sent the garment i received i never got a refund and was told as it was a replacement item you dont issue refunds. how can you not issue a refund when i never got the original parcel after days of arguing and rude emails from myself 3 days later i got my refund. then after all that i still order again another £50 order for next day. Again i never receive it then only Monday got a response from an email i sent 3 days ago 10/10 for customer service hey. then i was told from the courier you never dispatched the parcel till saturday so no wonder i didn't get the parcel. every order ive had ive had a problem and not once has anyone decided to apoologies on behlaf of the company or look into why this is actually happening instead getting me to sign forms confirming it isn't me taking both orders! or even saying heres a discount or free order for a total amount towards your next order. i wont be using bohoo any longer as ive found more reliable plus size websites that have already deliverd to the same address with no problems. i honestly dint know how so many orders can go so wrong and no one to look into a solution for the customer a very poor service.