Previous Paid Customer
I felt very discriminated.. I was a previous Customer who paid on time and paid their account of way before agreed time length. I assumed since I've been receiving spam emails inviting me to re-open my loan and that they would pull out the red carpet for me. I was approved for my loan after filling out the usual script. I spoke to someone who said they would be working with me from now on an he assured me my funds will be good to go. He just needed to verify some things. I was straight forward about everything, but he then told me he would be treating this like a new application to my surprise. I felt violated with some of the questioning almost uncomfortable. I mean the loan was for only 7,000 which I've paid far more off on my great credit history of before. I even offered the idea of taking less if the net to gross income was an issue which they failed to explain. He said he would call me back. Everything will be fine. I submitted my voided check ,etc after required email. Never got a call. I called them the next day and was told the automatic approval didn't approve me and that the under writers felt the same way. So disappointing , no other options were given or offered for a previous Customer. Waste of my hard earned time. Never again springleaf. Loan69468649