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Sean Mayes

英国

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Cubot

Terrible customer service

I've owned an x17 for 6 months it started to become dangerously hot...... Like burn your fingers hot when making a call or generally using it for more than 5 minutes. Firstly they said I've probably got too many apps installed, it was in default configuration no other apps due to it being a spare. When I pointed this out they then told me not to make such long phone calls.....I kid you not, I had to laugh because it's within 5 minutes that it becomes too hot to hold. That was the last I heard from them, no reply to anymore emails at all.

2016-08-05