Concierge almost totally unresponsive
My concierge kept disappearing and when he was available he gave me offers that didn't cover any of my needs including one for a hotel that had apparently bed bugs according to the reviews. I got one offer I liked and asked for updates to the contract--he never got them, luckily I finally reached out to the hotel myself because he let the agreement expire sans updates. I'm only annoyed Skipper gets credit on the contracts as I feel I did the bulk of the work myself. You're better off booking hotel room blocks through another service!