Gift cards -- NO REFUNDS, USED CODE
My 4th purchase is a disaster. I've bought 100$ CAD itunes gift card. Received USED one. I've sent mail to support - I have to wait 24-72 for respond. Next mail from them : "investigate - 24-96h". Now they will respond here asking for mail to support ;p Check they support topics. There's many of similar cases. I needed the code yesterday, not within 96h. Now it will be useless if they will send me another code or refund. But I already know what the response will be. Same as on their support page with customer topics: (btw that info is VERY HARD TO FIND. Not to mention all the policies and terms allows offgamers to do almost everything): "We are sorry about as we have stated once the code viewed from your account history is neither refundable nor exchangeable." That's just pathetic... EDIT: thanks for replying here. Still waiting for "you can't prove that you haven't used your code" message but IF the answer will be different (and positive) I'll change my rating.