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Maha Yousif

美国

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Springleaf

Terrible customer service

I applied for Sloan and I was approved for a loan then I called their local office to make appointment then I made appointment 3 days after the approval, in that same day , the represenative there asked me to email her an income letter for verification and I did then I called on the day of my appointment to come an hour earlier to tell me that I did not apply, then after a 30 minutes hold that they did not receive my email so I forward it again then when I was in car going already, she told me that the income in the letter is not the same in the application so I felt then that they don't know what they do and I do not want any business with them

2016-09-01