HANDS OFF
I bought some goods I wanted to take with me as presents to Brazil. I waited 4 weeks and had to go to Brazil without the goods because when they reached my adress I was already in Brazil. In fact they didn't reach my adress, the custom held the items back to charge me the toll fees. When I came back from Brazil the customs already had sended it back to China. I payed the goods at 03/06/2016, the customs sent it back 04/01/2016 then until August TinyDeal kept saying the goods didn't reach them so they can't send them again - and then I wanted the refund of my money. They gave me just 80% of the value as refund. I am very unsadisfied with the way TinyDeal acts. After my review I received this email: ------- Dear Steffen Franke This is the representative of TinyDeal Customer Service. I am happy to assist you further. Hello! Thanks for your reply! please check the email you gave us on : Time: 2016-07-26T15:25:37 Okay, just give me the 80% refund as money. as you confirm this, we give you the refund, the case ended, we coudl not give you another refund, Thank you! ------------ The "Okay, just give me the 80% refund as money." is just a part of my email, in which I declared that with 80% refund only I will never buy anything again there. I am happy I didn't lost more money with this company. Again: *HANDS OFF* And again. *Keep the money* and don't get on my nerves when I am telling the world how unsadisfied i am with you. No need for more Customer "Service" mails.