BEWARE OF PAWRADE AND THEIR PUPPY MILL DOGS
At the beginning of July 2026 we looked into buying a puppy thru Pawrade on the internet. We connected with someone there and were going to buy a havanese named Pudding. This was on July 6. After giving my credit card for a deposit on the evening of July 6th we thought more seriously about it and read some really bad reviews about them. That they sell sick dogs and don’t follow up if there is a problem. The list goes on and on. We called the first thing in the morning on July 7th to cancel. By that time they had already made plans with the breeder and said they couldn’t do anything to cancel. Since when does a 12 hour lapse constitute a done deal? Dont we have some protection due to changing our minds? We told them our concerns and they said it was too late. As a result we tried to fight it with our Visa credit card and it has been a month and they decided we are going to lose $600. We certainly cannot afford to lose the money since we are retired living on social security and if we went ahead with that purchase it would have been a monthly expense we would have had to endure. We are now out the $600 and have no recourse to get it back. We had just lost our 8 yr old havanese right before this happened and we were very distraught over it. At that point we wanted so badly to get another dog that we rushed into it with Pawrade. They must have known we were distraught because they were very fast to ask for a deposit and to brag about how wonderful their puppies are. Meanwhile all their connection with the puppies was thru the breeder sending them a picture. Never do they see or examine the dog. Pawrade is just an in between seller who raves about how wonderful their breeders are. How would they know. They don’t even vet them. I heard so many reports about people adopting sick dogs and Pawrade wouldn’t do anything about it. Their 3 yr health guarantee is a joke. According to reviews they prorate the guarantee and look for excuses not to pay or return money. They are very pushy and as far as we are concerned have no consideration about the dogs welfare. Most of their reviews are unsubstantiated and they use Trustpilot to back them up. Beware if u want to adopt a puppy thru this company. U would be much better off getting a dog from a qualified breeder on your own and seeing the dog first. They don’t even let u come get the puppy. They arrange for a truck to come to your selected location (along with a bunch of other dogs at the same time) and drop it off in a small crowded cage like it was a bread delivery. This to me sounds like puppy mill business. There are enough bad reviews warning the same thing but u won’t see much on line because they are careful to censor the bad reviews. When this purchase was going on they had many bad reviews that have since disappeared and only pix with smiling people holding cute puppies remain. The real story has been taken off their reviews. We felt once we read them very apprehensive about going further with the purchase since some of the warning were saying that their vet bills came to more than the price to purchase the dog. They have misrepresented themselves and we weren’t at liberty to take the chance that we might be getting a puppy mill dog that needed medical care. That was why our 8 yr old Havanese died suddenly. The vet saw that an undisclosed heart murmur must have caused her early death. It was both devastating and and we are still mourning her passing every day. I never want to go thru that ordeal again. Beware of Pawrade and their unscrupulous business tactics. They get dogs from areas that are known puppy mills and once u pay them a hefty amount of money u can forget them backing the purchase!