Everything went fine, but some room for improvement
I got the boots I ordered in the announced time, and it corresponds to the description and the pictures. I am satisfied. However, even if customer service was fast to help me, the system for production/shipment tracking could be improved. For info, Ordered the boots on 21/08, contacted them on 30/08 via order consultation on the product page, due to no info on production finish in the account. Got quick answer that the product was ready to ship. Contacted again on 05/09 due to no info on shipment in the account Got tracking number on 06/09 that the boots were sent on 31/08 Finally got the product on 08/09. Be aware that the "clock count down" indicating duration of a sale might be a way to push you buy now, because the clock actually resets every time (for my product)