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Capt RF

美国

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Growatt

This is my second Growatt same Make and…

This is my second Growatt same Make and Model,first one failed in first 60 days, they backed it.. then it ran for 2 yr and 6 months, then it Failed again. out of warranty.. I purchased a second of same make and model as a backup since I am OFF Grid. Have to have Solar controller for home power.. Installed Feb 2024, it Failed Oct 3, and I am still waiting on Growatt of Resolve the Failure and the group I was working with., told me to move to after sales in another country.. Now over two months with no Solar power, off grid, not able to make coffe or toast.. I contacted the After Sales Mgr via Email that was given. No Reply as well the associated Technical team, still after 5 days of sending contact NO Response.. Never Again.. Never Recommend Growatt. They may have descent product, but the Service, customer Service is Poor, Extreamely Poor.

2024-12-08