HOTFLIGHTDEALS/CHEAPFLIGHT SERVICE ARE SCAMS!!!
I BOOKED IN DECEMBER AND WAS TOLD I COULDN'T CHOOSE MY SEATS UNTIL LATE FEBRUARY. I'VE TRIED MANY TIMES TO CONTACT THEM TO DO JUST THAT. FIRST TIME THEY TOLD ME MY TICKETS WERE CANCELED DUE TO OVERBOOKING! WHEN I COMPLAINED STATING WE WERE LEAVING ON A CRUISE, SHE SAID SHE WOULD HAVE A SUPERVISOR CALL ME BACK W/IN 30 MINUTES. NEVER GOT A CALL BACK FROM SUPERVISOR. FINALLY, AFTER 3 DAYS CALLING SHE SAID I HAD TO USE THE KLARNA APP TO BOOK SEATS WHICH DIDN'T WORK! SHE AGAIN SAID SHE WOULD CALL BACK. NEVER DID AND NOW ALL I GET IS VOICEMAIL! I'VE HAD TO CANCEL MY CRUISE AND HOTELS, WHICH THANKFULLY, I HAD INSURANCE FOR, BUT I WANT MY $400 BACK FROM HOT FLIGHT DEALS/CHEAPFLIGHTS! WHO CAN I FILE A COMPLAINT WITH? MY CC COMPANY SAYS IT IS PAST THE 60 DISPUTE TIMEFRAME, WHICH I'M SURE THESE COMPANIES KNOW ABOUT! I AM SO ANGRY WITH THESE SCAMMERS FROM INDIA!