Good customer service
I ordered a mod with vapeciga was slightly concerned as not a UK company and I've never used them before. After doing some research I was confident enough to place the order which I did, following day I received an email to say the product was out of stock and was offered an alternative, I kindly refused but was happy to wait longer, they responded saying the product will come in stock on the 10th of December unfortunately I wasn't willing to wait that long, so I asked them to confirm if the item would be delivered to my by then or if they were going to get it in stock then? The following day they apologised for the inconvenience told me they wouldn't be able to deliver it to me by then and refunded my money, the money arrived in my account two days later with and extra £1.46 I'm assuming due to the exchange rate. The point of this review is even though I didn't get my product, the company maintained contact and as soon as they realised they weren't able to fulfil my request they refunded me my money. Thank you for your help and providing me with a service that made me feel safe, I will definitely consider you company in the future.