No response for return
Update: after posting this they responded and offered a full refund without return which was generous. I ordered a Tai Chi outfit as a gift. Unfortunately it didn’t fit. I am now in the process of trying to return this but as other customers on here also seem to experience, I am being the runaround. They are asking me to exchange it and when I have declined they just ignore my messages. This is embarrassing as it was a gift for a friend. I am going to look at producing a Letter Before Action as I’ve not experienced service so poor from an online retailer previously. I don’t like shopping on Amazon but experiences like this make me think it’s not worth the hassle when the service is so poor. Order number UKBS83485