Support is non existant
Having played for 4 months or more, this is not a 1 time thing. Game portions break, this is to be accepted. Some compensation is given which is ok. BUT... Support tickets never answered at all. Is a known issue, and they state to post in the community forum instead. The support in the community forum is ridiculous. 80% of the support gamers receive is from other gamers. They have various mods, BUT these mods are performing for in game currency, and only do the minimum needed to get this. (maybe 5% of threads will get a satisfactory response and satisfy the gamers) This is not only about player complaints, has gotten so bad that They have even had threads from players with How to Chargeback, process and times and legal wording to use that are remaining alive for days/weeks. This is all due to support ticket system being broken, and their forum mods do not care.